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Improve your systems' performance

Following the ITIL methodologies, we handle the monitoring with proprietary products or using opensource tools. We manage the procedures necessary to maintain event, incident, problem, change and configuration management requirements.

We adapt to the resources currently owned by the client, fully managing the service, or acting as a second level support to help resolve complex system issues. As part of the service we interact with suppliers for manufacturer support and incident management, so that you can focus on what really matters (the your core of your business)

Work On Data Model

We adapt to the level of responsibility for the operation of the infrastructure that the company wants to assume.

We apply best practices and ITIL methodology to our managed services, ensuring continuous improvement and service level agreements.

Service Manager
Infrastructure - Level 3
Applications - Level 3
Infrastructure - Level 2
Applications - Level 2
Infrastructure - Level 1
Applications - Level 1
Service Desk

Infrastructure (Local or Cloud)

Business / Data Applications

Working times

  • Schedule 9x5, available from 8am to 5pm (CET) according to the Spanish working calendar.
  • 24x7 hours, available 24x7x365 a year.

Service tools

We have our own tools and processes based on ITIL already defined that allow us to be more efficient in the service.

Usando nuestras herramientas y servicios el tiempo para tomar el control de la infraestructura es mínimo. Pero si el cliente necesita incluir los suyos, somos flexibles.

The basis: Monitoring

Icinga, Azure Monitor, Amazon CloudWatch and Oracle Cloud Infrastructure Monitoring

We monitor the platform's critical components and services.

Phone, mail and ITSM

Jira Service Desk

Communications are made via telephone, a single contact email and an incident ticketing system.

Technical and business reporting

Icinga, Azure Monitor, Amazon CloudWatch and Oracle Cloud Infrastructure Monitoring

Periodic information is provided on the management performed by our teams with trend graphs.

Performance management and tuning specialists.

At Nologin we are specialists in the administration and performance tuning of the main database managers. We have extensive experience in managing Oracle, MongoDB, MySQL and PostgreSQL databases.

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24x7 Database Management

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Our Managed Services

Focus your efforts on adding value to your business and not on the infrastructures that support it

Our service philosophy

Datacenter & Cloud Management

Your private, public or hybrid cloud, in expert hands. Simplify the management and improve the control and information that you have of your infrastructure, to have more control in the technological decision making.

Go to Datacenter&Cloud

Identity Management

Infrastructure built for the most demanding business needs.

Go to Identity

Cybersecurity Managed

The key to security is anticipation. Cybersecurity experts, proactive and always at your side.

Go to Cybersecurity